Privacy Policy

Effective date: January 4, 2026

This Privacy Policy explains how Alberto Nardoni ("Alberto Nardoni," "we," "us," "our") collects, uses, and shares Personal Information when you visit albertonardoni.com (the "Site"), place an order, contact us, or interact with our messages (email, SMS, ads). Your use of the Site is also subject to our Terms & Conditions, Shipping Policy, and Return and Exchange Policy.

1) Who we are and how to contact us

Business: Alberto Nardoni

Address: 11517 Santa Monica Boulevard, Los Angeles, CA 90025, United States

Email (privacy and support): sales@albertonardoni.com

Phone/Text: 1-888-784-8872

2) Browsing the Site and providing information

You can browse the Site without telling us who you are. We only receive Personal Information when you choose to provide it (for example, when you check out, contact support, or opt in to marketing). If you provide Personal Information, we use it to support your customer relationship with us and for the purposes described below, including marketing, research, customising your experience, and improving the Site.

3) What we collect

"Personal Information" means information that identifies you, relates to you, or can reasonably be linked to you. Depending on how you use the Site, we may collect:

• Contact and identifiers: name, email address, phone number, billing and shipping address.

• Order and payment details: items purchased, order totals, payment status, and payment identifiers such as the last 4 digits of a card. Full card details are handled by our payment providers and are not stored on our servers.

• Customer support information: messages to our team, feedback, and details related to returns and exchanges.

• Device and usage data: IP address, browser type, device identifiers, pages viewed, clicks, approximate location, session IDs, and log data.

• Marketing and preferences: email or SMS opt-in status, campaign interactions, and preferences you share with us.

• Inferences (where permitted): likely interests based on Site activity.

4) Where the information comes from

We collect Personal Information from:

• You directly: checkout, account, forms, phone, or email support.

• Automatic technologies: cookies, pixels, and similar tools.

• Service providers: payment processors, fraud screening tools, shipping partners, customer support tools.

• Advertising and analytics partners (where lawful): measurement and ad delivery platforms.

5) How we use Personal Information

We use Personal Information to:

• Process and fulfil orders: payment, shipping, delivery, returns, exchanges.

• Provide support: answer questions, resolve issues, and handle requests.

• Operate and improve the Site: analytics, troubleshooting, content improvements, merchandising.

• Marketing and communications: send offers or updates (email or SMS if you opted in), measure campaign performance, and show relevant ads where permitted.

• Security and fraud prevention: protect accounts, detect misuse, and prevent fraud.

• Legal and compliance: tax, accounting, reporting, and other legal obligations.

6) Cookies and similar technologies

Cookies are small pieces of data stored in your browser. We use cookies to improve your shopping experience and support Site features such as signing in and keeping items in your cart.

• Some cookies are session cookies that expire when you close your browser.

• Your browser may allow you to block cookies or show warnings when cookies are used. If you block cookies, certain Site features may not work properly.

7) Cart tracking and abandoned checkout reminders

Our Site uses cookies to track items you place in your cart, including when a checkout is not completed. This information may be used to determine when to send cart reminder messages via SMS if you have opted in to receive texts.

8) SMS marketing privacy

If you opt in to receive text messages, we may send order updates (including abandoned checkout reminders), marketing offers, and transactional texts (including review requests). Message frequency varies.

• Opt-out: reply STOP

• Help: reply HELP or contact us at sales@albertonardoni.com

• Rates: message and data rates may apply

• No purchase required: consent is not a condition of purchase

Opt-in data and consent for text messaging are not shared with third parties, except with messaging partners as needed to operate and deliver our text messaging programme.

9) How we share Personal Information

We may share Personal Information with:

• Service providers that help us run the business (e-commerce hosting, payments, fulfilment and carriers, IT and security, analytics, advertising measurement, customer support tools). They are authorised to use information only to provide services to us.

• Affiliates for operational purposes consistent with this policy.

• Legal and safety purposes if required by law, to respond to lawful requests, enforce our policies, or protect rights and security.

• Business transfers such as a merger, acquisition, reorganisation, or sale of assets.

We do not sell, exchange, or make available to third parties customer email addresses or telephone numbers for money.

10) Postal mailings and offline marketing

If you provide a postal address when placing an order, you may receive mailings from us. We may also share your name and postal address with third-party firms whose products you may find of interest.

If you prefer not to receive these mailings or do not want your information shared for these purposes, contact us at 1-888-784-8872 or sales@albertonardoni.com. Please note you may receive one or two additional mailings that were scheduled in advance.

11) Children’s privacy

The Site is not intended for anyone under 18. We do not knowingly collect Personal Information from children under 13. If you believe a child provided information, contact sales@albertonardoni.com and we will take appropriate steps.

12) Retention

We keep Personal Information only as long as necessary for the purposes described here, including order fulfilment, customer service, fraud prevention, and legal or accounting requirements. When it is no longer needed, we delete or de-identify it.

13) Security

We use reasonable physical, electronic, and managerial safeguards designed to protect Personal Information. No method of transmission or storage is completely secure.

14) International transfers

We operate in the United States and may process Personal Information using service providers located in other countries. Where required for EEA or UK users, we use appropriate safeguards for international transfers.

15) Your choices and privacy rights

You can control certain uses of your information:

• Email marketing: unsubscribe using the link in our emails or contact us.

• SMS marketing: reply STOP or use HELP instructions above.

• Cookies: adjust browser settings; blocking cookies may affect Site features.

• Targeted advertising (where available): use cookie controls (if presented) and device ad settings.

California residents (privacy rights):
California residents may request information about how certain categories of Personal Information are disclosed to third parties for direct marketing purposes and may request an opt-out mechanism. To make a request, email sales@albertonardoni.com and include your full name, email address, and postal address.

California residents may also file complaints with:
California Department of Consumer Affairs
400 R Street, Suite 1080, Sacramento, CA 95814
Phone: 916-445-1254 or 800-952-5210
Email: dca@dca.ca.gov

16) Access and accuracy

If you would like to review, update, or correct the Personal Information we maintain about you, contact us at sales@albertonardoni.com. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or making changes.

17) Links to third-party websites

The Site may include ads or links to third-party sites. Their privacy practices are governed by their own policies, not this one. We encourage you to review the policies of any site you visit.

18) Changes to this policy

We may update this Privacy Policy from time to time. Please review this page periodically. If we make material changes, we may notify you by email (if you provided one) or apply the practices described in the version in effect at the time you provided your information, as required by law.

19) Contact us

If you have questions or requests about privacy, contact sales@albertonardoni.com. Your use of the Site is also subject to our Terms & Conditions.